Privacy and Cookies Policy

Effective Date: 21/06/2025
Last Updated: 21/06/2025

This Privacy and Cookies Policy (“Policy”) explains how WATCHSET (“we,” “us,” or “our”) collects, uses, stores, and protects your personal data when you use our platform, available at [website URL], including when you browse, create an account, or buy/sell watches.

We are committed to protecting your privacy and processing your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable data protection laws.

1. Data Controller

WATCHSET - SEDEI SRLS
VIA CELIO 2 20148 MILANO ITALY
[email protected]

2. What Personal Data We Collect

We collect and process the following types of personal data:

a. Data you provide directly:

• Name and surname

• Email address

• Phone number (if provided)

• Shipping and billing address

• Payment and transaction information (processed securely via third-party payment processors)

• Profile information, including your seller type (private or business)

• Communications with us (e.g., support requests)

b. Data we collect automatically:

• IP address and browser type

• Device information

• Pages visited and interactions with our platform

• Cookies and tracking data (see section 6 below)

c. Data from third parties:

• Identity verification services (for professional sellers, if applicable)

• Payment providers

3. Legal Bases for Processing

We process your personal data based on one or more of the following legal grounds:

• Contractual necessity – to provide the services you request (e.g., account creation, order processing).

• Legal obligations – to comply with tax, accounting, and anti-fraud regulations.

• Legitimate interests – to improve our platform, prevent fraud, and ensure security.

• Consent – for marketing communications or non-essential cookies (you may withdraw consent at any time).

4. How We Use Your Data

We use your data to:

• Provide and manage your user account

• Facilitate transactions between buyers and sellers

• Respond to inquiries and provide customer support

• Improve and optimize the functionality of the platform

• Comply with legal obligations

• Send marketing communications (only with your explicit consent)

5. Data Sharing and Transfers

We may share your data with trusted third parties, including:

• Payment service providers

• Shipping and logistics companies

• Identity verification services

• Hosting and IT service providers

• Legal or regulatory authorities when required by law

If your data is transferred outside the EEA, we ensure adequate safeguards are in place, such as Standard Contractual Clauses or equivalent protection mechanisms.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform.

a. What are cookies?
Cookies are small text files stored on your device when you visit a website. They help us recognize your browser, remember preferences, and improve site performance.

b. Types of cookies we use:

• Strictly Necessary Cookies – essential for basic functionality.

• Performance Cookies – help us analyze site usage.

• Functional Cookies – remember your preferences.

• Marketing Cookies – used to deliver relevant ads and track effectiveness (only with your consent).

c. How to manage cookies:
You can manage or disable cookies through your browser settings or by using our cookie banner when you first visit the site.

For more information, visit [link to your Cookie Settings or Cookie Banner].

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. For example:

• Transaction records: retained for [e.g., 6–10 years] for tax and legal compliance

• Account data: retained while your account is active

• Marketing consent: retained until you withdraw your consent

8. Your Rights under GDPR

As a data subject, you have the following rights:

• Right to access – obtain a copy of your personal data

• Right to rectification – correct inaccurate or incomplete data

• Right to erasure – request deletion of your data (“right to be forgotten”)

• Right to restrict processing – limit how we use your data

• Right to object – to processing based on legitimate interests or for marketing

• Right to data portability – receive your data in a machine-readable format

• Right to withdraw consent – for any processing based on consent

To exercise these rights, please contact us at [Insert Privacy Email Address].

If you believe your rights have been violated, you also have the right to lodge a complaint with your local Data Protection Authority.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL encryption

• Regular security audits

• Access control systems

• Secure data storage with GDPR-compliant providers

However, no method of transmission over the internet is completely secure. Use of the platform is at your own risk.

10. Updates to This Policy

We may update this Privacy and Cookies Policy from time to time. If we make significant changes, we will notify you via the platform or by email.

Please review this Policy periodically to stay informed.

11. Contact

If you have any questions or concerns regarding this Policy or your personal data, please contact us at:

WATCHSET
Email: [email protected]
Address: SEDEI SRLS - VIA CELIO 2 - 20148 MILANO ITALIA